Enterprise Customer Experience Consultant
New York, NY, USA
My name is Chiara and I am an Enterprise SaaS, Tooling Evaluations, Hiring, People Management, Team Building, Resume Writing, Interviewing, and Customer Experience expert. With a wealth of experience in these areas, I have honed my skills and expertise to provide exceptional guidance and support to individuals and organizations. Throughout my professional journey, I have achieved numerous milestones and garnered a reputation for excellence. I have built four unique customer experience organizations, where I have designed personalized customer journeys for early-stage startups. Additionally, I have served as a consultant for VC firms, offering expert insights on market and software trends. My passion for people management has led me to excel in hiring and career development, accumulating 11 years of experience leading technical Customer Experience departments. I take pride in my ability to provide valuable advice and assistance in various areas. Whether it's optimizing enterprise SaaS solutions, conducting tooling evaluations, or enhancing team dynamics through effective team-building strategies, I am uniquely qualified to deliver exceptional results. Furthermore, my expertise extends to resume writing and interviewing, ensuring that candidates are equipped with the necessary tools to succeed in their job search. My services are tailored to meet the needs of startups, VC firms, investors, people managers, customer success leaders, as well as candidates looking to land a role at a tech startup or MAANG company. By leveraging my extensive knowledge and experience, I am dedicated to helping individuals and organizations thrive in their respective domains. If you seek guidance in any of the areas I specialize in, I am here to provide you with the highest level of expertise and support. Together, we can achieve your goals and drive success in your professional endeavors.