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Ana Bello-Elliott

User Experience Research

Washington D.C., DC, USA

Expert Bio

**Message me for a 50% first time DISCOUNT CODE!** Hi! I am Ana. I am the founder and principal user experience researcher of the Bello Insights Lab. I have over 10 years of experience building human-centered solutions. I have led design research in a variety of industries and audiences across fintech, enterprise products, B2B professional services, AI/ML, risk, cyber, and supply chain. I have also been responsible for building research functions, driving operations, scaling UXR teams, and coaching and mentoring designers and researchers. Prior to founding the Bello Insights Lab, I worked at Bank of America, Capital One, Indeed, a supply chain startup, and have consulted for companies in the social life sciences industry. On the fun side, I am is also a travel addict and has traveled to over 40 countries. I loooove giving travel advice to travelers that want to see the world in creative ways. Ask Ana about: -Building and scaling UX research functions -Managing and leading UX research functions and teams -Conducting generative and evaluative user research -Conducting qualitative and quantitative data analysis -Facilitating Design Thinking workshops -UX research strategy -Service design -Innovation management


About my sessions:

  • I can help you navigate how to start a user research practice at your company

  • I can help you guide you on conducting a user research study

  • I can guide you in the development of your Design Thinking workshop

  • I can be your sounding board in your UX research career growth goals

  • New to working with a UX researcher? I can help you make the most of your engagement.


Topics

design research

user experience research

humancentereddesign

enterprise products

ux

product development


Languages

English
Spanish

Experience

Principal User Experience Research Consultant

Bello Insights Lab

Oct 2023 - current

View Website

UX Research Manager

Indeed

May 2022 - Mar 2023


Lead UX Researcher

Interos

Jan 2021 - Nov 2021


Senior Manager; UX Research

Capital One

Jan 2018 - Mar 2020


Manager; UX Research

Capital One

Feb 2016 - Jan 2017


Cyber Security / Engagement and Governance

Bank of America

Apr 2010 - Feb 2016


Education

Masters of Global Innovation Management

North Carolina State Univeristy

Global Innovation Management

Aug 2013 - Aug 2014


Bachelor

University of North Carolina at Charlotte

Computer Science


Licenses & Certifications

AI For Everyone

DeepLearning.AI

Issued May 2023


Human-Computer Interaction Professional Certificate

edX / George Tech

Issued May 2020


User Experience Research

University of Denver

Issued Aug 2019


Technology Leadership Development Program

University of Virginia Darden School of Business

Issued Apr 2018


NN/g UX Certification

Nielsen Norman Group

Issued May 2017


Design Thinking for Innovative Problem Solving

University of Virginia Darden School of Business

Issued Aug 2016


Social Media Accounts


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35

for 15 minutes

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